Herff Jones

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Samples Inventory Coordinator

Herff Jones (Warwick, Rhode Island)

Herff Jones, a custom recognition and achievement products manufacturer, is looking for a samples inventory coordinator to join its team in Warwick, Rhode Island.

Required Qualifications:

  • Ability to speak in a clear, efficient manner.
  • Ability to follow through with paperwork requirements.
  • Must be extremely organized and detail-oriented with ability to work independently.
  • Ability to communicate well with factory management, sales management, sales force and customers, via telephone, email, fax, voicemail and face to face.
  • Knowledge of jewelry/rings, how they are manufactured highly desirable.
  • Must be able to work under stressful time commitments, especially during the busy check-in season
  • Efficiency with Microsoft Office programs (Excel, Word, Outlook). Database knowledge also helpful.
  • High school diploma or equivalent required; Associates Degree or some college desirable.

Physical Requirements:

  • Manual Dexterity: Good hand-eye coordination.
  • 20/20 or corrected vision to view small detail in product.
  • Must be able to stoop and bend.
  • Must be able to sit for long periods of time, but also travel through the facility briskly as needed.
  • Must be able to lift 20 lbs.

Required Responsibilities:

  • Handle sample requests and everything entailed with said request. (Submission, edits, database, shipping & billing)
  • Process RFC (Return For Credit) rings
  • Enters and edits sample orders.
  • Oversees and coordinates the yearly sample check-in required of all sales representatives for reconciliation.
  • Represents the Company to the sales representative in a positive and professional manner in all communications.
  • Continually trains sales representatives on proper administrative procedures with the Plant.
  • Manages and oversees sample loaner requests as well as ensuring samples are returned as agreed upon by the sales representative.
  • Conducts sample inventory as scheduled by the plant on a quarterly basis.
  • Maintains and orderly and accurate ring sample inventory.
  • Performs all other duties as assigned.